In aetas diagnostics’ Terms & Conditions, you can read more about the conditions under which we provide our services
Who are we?
Aetas Diagnostics is a private clinic and diagnostics company. We carry out longevity treatments and biological analysis of both private individuals, companies as well as for the public health sector.
Our address and contact information is:
aetas diagnostics aps
Strandvejen 64D, 2.
2900 Hellerup
Phone: +45 70 70 74 64
CVR : 41304731
Buying products and booking appointments
Purchase of our products takes place either on our website aetas.dk, or in our clinic. When you buy an item from us, you also accept our Terms and Conditions and our privacy policy. When booking, you must provide your name, e-mail, telephone number and cpr number. If you are a foreign national and do not have a cpr number, please provide your national ID number. You will receive a confirmation by e-mail when booking, as well as an invoice for the purchase.
Our Products
The contents of our product packages are described on our website. Our health examinations are structured as basic packages, with the option to add modules. Under “Included Biomarkers” you can see what is included and what can be chosen as an additional option. We invoice for consultation time that is used in addition to what is included, as well as any additional services that are required for your treatment.”
Prices and payment
Our prices are stated in our correspondence to you, when invoicing you for the services in advance of your consultation. All orders are to be paid at the time of order either in advance or on site in the clinic. By paying the order you accept our pricing, Terms of sales and privacy policy. All prices are in DKK. If the services are related to diagnosis, treatment, preventive treatment, or maintenance of a state of health, they are exempt from VAT. Otherwise, VAT is imposed.
We reserve the right to change our prices. You can pay with VISA-Dankort, VISA, VISA Elektron, Mastercard and MobilePay, as well as gift cards. When booking an appointment through our website, payment is made immediately.
Consultation cancellations and refunds
Cancellation of times for sample draw, and consultations must be done 96 hours before the booked time in order for us to be able to refund your purchase. The time is calculated from the time we receive your cancellation, in writing to our email, within our opening hours. Cancellation after 96 hours before your appointment is not refunded, but a credit certificate can be issued if we receive your cancellation within 24 hours prior to your appointment. Cancellation within 24 hours of your appointment can neither be refunded nor issued a credit certificate.
Rescheduling your consultation with us
You can move your appointment up to 24 hours before your appointment. In some cases, a fee may be added for rescheduling. The time is calculated from the time within our opening hours, in which we receive a message from you in writing on our email.
Reservations
We can only sell you an item as long as it is in stock, which is why we reserve the right for any sold out items. Inconclusive results may occur in rare cases, this is considered a delivered result. We reserve the right for delays in response times, due to unforeseen events. In some cases, errors may occur which may mean that you have to retake your test.
Subscription Terms and Conditions
Subscription Service Baseline or Health Intelligence subscription entitles you to receive an annual health assessment (Baseline or Health Intelligence), as well as suPAR Health, weight control, and blood pressure monitoring every 3 months. When you subscribe, you confirm the mentioned services and are obliged to meet the conditions described herein.
Discounts: As part of this subscription, Baseline members receive a 10% discount on all additional services and consultations, while Health Intelligence members receive a 15% discount on additional services and consultations. The discounts only apply to services offered directly by Aetas and cannot be combined with other offers or discounts.
Minimum Commitment Period: By accepting these terms, you commit to a minimum commitment period of 3 months from the start date of the subscription.
You cannot terminate the subscription before the end of this period without prior written approval from Aetas.
The subscription is considered signed and valid when you have received an order confirmation for it.
Termination: You have the right to terminate your subscription by giving Aetas written notice with 1 month’s notice after the end of the minimum commitment period. The termination must be clear and include your full name and desired date of subscription termination.
Automatic Renewal: The subscription is automatically renewed for a new 12-month period unless the member actively terminates it. Members will be informed about the upcoming renewal at least 30 days before the renewal date and have the right to terminate the subscription in accordance with section 4.
Right of Withdrawal: According to Danish law, you have the right to withdraw from this subscription agreement within 14 days from the agreement’s conclusion. If you wish to exercise this right, you must give Aetas written notice within the deadline. The deadline is counted from the date the subscription was created.
If you have used any subscription discounts during this period, you will need to repay the discounts.
Refunds upon Termination: Upon valid termination of the subscription, any prepaid amounts for the remaining subscription period will be refunded if payment has been made for a period beyond the termination date. The refund will be processed within a reasonable timeframe after receiving the written notice of termination.
Changes: Aetas reserves the right to change the terms of this subscription with reasonable notice to the members. The changes will take effect after the specified notice period and will be clearly communicated to the members in writing or on Aetas’ website.
Disclaimer
The information on this website is for informational purposes only. No material on this website, unless otherwise expressly stated, is for the treatment and diagnosis of diseases. The information on this website only constitutes information about health optimization. If you have a diagnosis, are undergoing medical treatment or are pregnant, you should always consult your own doctor before starting any new health treatment. Never disregard or delay the advice of your own physician because of something you have read on this website.